You arrive at a customer site to resolve a problem with a router. After logging on to the router, you find that it uses a different operating system than the routers you are familiar with. Which troubleshooting step should you take next?

Question

Jesse Durham

Social Studies

12 January, 20:29

You arrive at a customer site to resolve a problem with a router. After logging on to the router, you find that it uses a different operating system than the routers you are familiar with. Which troubleshooting step should you take next?

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Answers (1)

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Princess Austin · Answer 1

(1) Shut down the router

(2) Change or update the operating system to a preferred one. E. g windows

(3) Open Windows Network Diagnostics to check for system status.