Victoria has been experiencing increasing levels of dissatisfaction in her job. While not outspoken within her firm, she has been passionately vocal in defending her organization when attending local chamber events that have criticized her firm for a recent workforce reduction that was highly publicized. She continues to hope that things will get better. Which response to dissatisfaction is Victoria engaging in?

A. Exit

B. Neglect

C. Voice

D. Counterproductive work behavior

E. Loyalty

Question

Gerald Knapp

Social Studies

11 March, 04:14

Victoria has been experiencing increasing levels of dissatisfaction in her job. While not outspoken within her firm, she has been passionately vocal in defending her organization when attending local chamber events that have criticized her firm for a recent workforce reduction that was highly publicized. She continues to hope that things will get better. Which response to dissatisfaction is Victoria engaging in?

A. Exit

B. Neglect

C. Voice

D. Counterproductive work behavior

E. Loyalty

+4

Answers (1)

Know the Answer?

Brody · Answer 1

E. Loyalty

Explanation:

Experts make use of the model known as Exit, Voice, Loyalty, Neglect to evaluate interactions in organizational behavior and comparative politics that usually involve negative modifications of an individual's environment performed by another individual. In an organization, a member's loyalty is higher when the costs to become part of the organization are higher too. The characteristic of loyalty is that a person waits for conditions to improve without doing anything, such as in the case of Victoria.