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28 March, 20:54

Customer loyalty is the payoff for delivering value and generating customer satisfaction. True or False

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  1. 28 March, 20:55
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    The answer is true. One way you can measure the success of an establishment is by the positive feedback that people give to an institution. This can be seen by the courtesy they greet their clients, the speed and delivery of their service and the quality of their service to those who avail it. When people are more than satisfied with what you provided and how you treat them, they will come back again. They will also invite others to try what you offer. Soon, word of mouth would spread and more people will ask for your service.
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