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13 February, 13:44

Annabeth is looking for a Michael Kors chronograph watch, and assumes she can view and try them on at Macy's. She makes a special trip to the store to look at the watches, and selects the style she likes best. Which aspect of choosing a retail partner allowed Annabeth to confidently shop for this item at a particular store?

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  1. 13 February, 13:57
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    Answer: the aspect is known as customer expectations.

    Explanation:

    Customer expectations are the feelings, needs, and ideas that customers have towards certain products or services. Most successful organizations always aim at meeting or exceeding customer expectations through high-quality products and services.
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