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31 August, 18:04

Which of the following examples should make a consumer leary to purchase from a business?

A. Limited information about the establishment on the company's website.

B. John is a local contractor that only uses a F*cebook page to promote his business rather than a separate website.

C. After 60-days customers cannot return a defective item for cash but only store credit.

D. The terms & conditions on the contract are written at 5th grade reading-level so that most adults can comprehend them.

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  1. 31 August, 18:13
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    A. Limited information about the establishment on the company's website.

    Explanation:

    A business is promising if they have complete information on their website. The credibility is made sure if the company has proper information that instigates trust among the consumer. The consumer can trust the company if they can reach it easily after the purchase and if the company has proper setup, both physical and virtual.

    Therefore the correct answer is option A. Limited information about the establishment on the company's website.
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