Because customers have different needs and expectations, the key to distributive fairness in service recovery is

a. to listen to the customer.

b. contact a supervisor quickly.

c. estimate the damage.

d. provide a fair solution.

e. resolve the problem quickly.

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18 December, 16:09

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Aleah Dominguez · Answer 1

Because customers have different needs and expectations the key distributive fairness in

resolve the problem quickly.

Because customers have different needs and expectations, the key to distributive fairness in service recovery isa. to listen to the customer.b. contact a supervisor quickly.c. estimate the damage.d. provide a fair solution.e. resolve the problem quickly.