Pertaining to the intake item of "chief complaint," it is essential to record:

a. Why the client called but only in general terms

b. The specific catalyst for the call

c. How the client obtained the contact details for the agency (if self-referred) plus the complaint itself

d. Why the client decided to call now

D. Why the client decided to call now.

Explanation:

In the medical field, the chief complaint refers to the primary reason the patient is seeking medical attention at that moment.

When recording the chief complaint item by the clinical assistant, it is important to note that it is only the most significant or serious symptoms or signs of illness or dysfunction that caused the patient to seek health care that must be recorded and this must be done in the appropriate language.

Other details apart from this are not necessary for this section. such unnecessary details include:

How the client obtained the contact details for the agency The history of the client The specific catalyst for the call

d. Why the client decided to call now

Explanation:

Pertaining to the intake item of "chief complaint," it is essential to record: why the client decided to call now