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21 December, 10:12

When Toyota owners began to report problems with sticking accelerator pedals and non functioning brakes, Toyota at first ignored or rejected the claims. Eventually, the company evaluated the issue and issued a recall. Which of the four steps of the ethical decision-making framework was Toyota performing when it recalled several of its models? a. gather information and identify stakeholders

b. identify issues

c. assess risk

d. brainstorm and evaluate alternatives

e. choose a course of action

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Answers (1)
  1. 21 December, 10:30
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    e. choose a course of action

    Explanation:

    Based on the information provided within the question it can be said that in this scenario Toyota is in the step known as "choose a course of action". This is the final step in the ethical decision-making framework and focuses on choosing what action you are going to take after gathering the correct information and coming up with a variety of different options.
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