19.

Consumer self-defense strategies include which of the following?

(A) bait and switch

(B) sending threatening or harassing letters

(C) seeking compensation

(D) seeking resolution

Consumer self-defense strategies include seeking resolution.

Explanation:

Consumers are the final users of a product or a service. When the products or services does not satisfy a consumer he or she is eligible to file a complaint against that. But, doing this can be a costly one and also consumes lot of time. So, the decision of going to court is done only when there is a serious issue. The consumer can file a lawsuit and go to court.

A consumer must be able to take actions legally when it is in need. It is the last weapon when all the other things fails. The consumers self defensing ideas and strategies includes seeking resolution. It will be very useful to mark your interest about a particular solution that your are interested in.