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2 June, 10:06

A successful quality strategy begins with A. an understanding of the principles of quality. B. satisfying customers and obtaining a competitive advantage. C. engaging employees in the necessary activities to implement quality. D. an organizational culture that fosters quality.

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  1. 2 June, 10:16
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    an organizational culture that fosters quality.

    Explanation:

    Quality strategy is an integral part of a company's strategy. This includes high value market and productivity strategies. A successful quality strategy should strive for such qualities; Engage employees in the activities required to implement quality, an understanding of organizational culture and quality principles that promote quality.
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