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28 October, 14:14

Stefan is having discussions with customers, product enthusiasts, and other people who engage in online discussions. Which informal process to gather insights and guide his research efforts is he engaged in? A. Asking his supervisor for input

B. Talking with supervisors and colleagues

C. Considering the audience's perspective

D. Listening to the community

E. Reading reports and company documents

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  1. 28 October, 14:42
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    The correct answer is option (D).

    Explanation:

    According to the scenario, having a discussion with customers and product enthusiasts show as listening to the community related to the products and this is also an informal process to gather insights.

    While the other options are incorrect because of the following reasons:

    Option (A) shows the formal process. Option (B) is not correct because the scenario describes the discussion with customers. Option (C) is not correct because he is discussing to get an insight about the products. Option (D) is not correct because the scenario describes the discussion with customers.
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