Dawn is a manager for a pet grooming shop. She has decided to engage in planning by creating goals for her employees. Dawn has created a plan to increase revenues at the store by setting goals for each employee to up-sell customers into dog pedicures and hair dyeing services, which bring in higher revenues than dog bathing and trimming. Which of the following are likely results of the plan that Dawn has created?

A. Dawn's employees work harder during their shifts

B. Dawn notices her employees staying past their shifts all month in order to meet their goals

C. The pet groomers become more efficient at bathing and trimming dogs so they have more time for dog pedicures and hair dyeing

D. After not hitting the revenue goals the first month, Dawn's employees stop trying to up-sell customers and just focus on bathing and trimming

Answer: A. Dawn's employees work harder during their shifts

B. Dawn notices her employees staying past their shifts all month in order to meet their goals

C. The pet groomers become more efficient at bathing and trimming dogs so they have more time for dog pedicures and hair dyeing

Explanation:

By setting goals for each employee, Dawn has given the employees a reason to work faster and hard so that they may be able to reach their targets.

They will most likely work harder during their shifts so that they make be able to upsell the dog pedicures and hair dying.

If they have not met their quotas she will also notice that they will be staying past the time they are supposed to just so they can meet the target for the day.

She will notice that they start doing dog trimming and bathing faster and more efficiently so that they may have time to convince and then to actually engage in pedicure and hair dying for the dogs.