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28 September, 00:41

The managers of a car dealership have decided to utilize the Hawthorne effect to increase productivity, which means using cameras to film employees at work in order to isolate the parts of a job.

a) true

b) false

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Answers (1)
  1. 28 September, 01:09
    0
    False

    Explanation:

    The change in the behaviour of participants when they are aware that they are being observed is called Hawthorne effect. It can be defined as increase in output in response to being watched.

    The term emerged with Hawthorne studies that tested the impact of various working condition variables on the productivity of the employees. Although experts do not believe that there was any Hawthorne effect in Hawthorne studies.

    Hawthornian studies began around 1924 at the western Electric plant in Illinois, Chicago.
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