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9 September, 18:59

When mr. jones, the owner of a local hardware store, asks one of his lawnmower suppliers about the total ability of their product to meet customer needs, he is questioning the quality of that mower?

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  1. 9 September, 19:21
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    Mr Jones is questioning the quality of the product. The quality of a product refers to that product's ability to always meet or exceed the needs of consumers. Many businesses or service providers have quality assurance departments that ensure that the quality of a product always meets the consumers needs.
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