Microblogging a. involves adding website links to a blog to encourage feedback from others. b. is ineffective for communication with customers. c. is performed primarily by corporate officials who write comments about their companies.

B - Is effective for communication with customers

Explanation:

Microblogging is an online form of blogging in which the content is usually smaller and allow users to exchange small elements of content.

It is an effective means of communication

in which short message are been shared with online audience to improve engagement.