Julio is the department head for his company's customer service department. His staff has complained that they spend countless hours answering the same questions over and over again. Julio has explored telecommunications technologies and has found one that will provide a way to answer customers' questions without calling the representatives. This tool is less expensive and easier to maintain than a Web site. It will allow his company to post FAQs that his customers can access at any time, from wherever they have an Internet connection. Julio has prepared a report to present to the board of directors recommending that the company use this technology. What technology will Julio recommend? 1. a blog 2. e-mail 3. a fax machine 4. a wiki
Answers (1)
Know the Answer?
Not Sure About the Answer?
Find an answer to your question 👍 “Julio is the department head for his company's customer service department. His staff has complained that they spend countless hours ...” in 📗 Computers & Technology if the answers seem to be not correct or there’s no answer. Try a smart search to find answers to similar questions.
Search for Other Answers
You Might be Interested in
A company currently uses Microsoft Active Directory as its identity provider. The company recently purchased Oracle Cloud Infrastructure (OCI) to leverage the cloud platform for its test and development operations.
Answers (1)
A system has several processes that request I/O services in long time intervals compared with very short CPU service.
Answers (1)
Problem 2 Write a method that (a) returns an int[], (b) takes in two sorted arrays (in descending order) and (c) returns an int [] with sorted values (in descending order) from the two sorted arrays.
Answers (1)
Explain why the cosmic horizon is much smaller than the universe itself
Answers (1)
How to open microsoft word
Answers (2)
New Questions in Computers & Technology
In addition to MLA, what are some other widely used style guides? Check all that apply. American Psychological Association Associated Press Chicago Manual of Style Encyclopaedia Britannica New York Times
Answers (1)
Examine the exhibit above. "Device A" is an 8-port layer 2 managed switch and "Device C" is a 4-port hub. Which of the following describes "Device B," assuming all workstations can communicate with each under normal circumstances? A.
Answers (1)
If you commit retail theft your drivers license will be? A. Revoked, B. Suspended, C. Cancelled or D. Restricted
Answers (1)
What feature of Excel allows you to automatically calculate common formulas with selected data? A. Orientation B. Conditional Formatting C. Custom Sort D. Quick Analysis
Answers (2)
Extraction, Transformation, and Loading (ETL) is an important component of Group of answer choices Creating a star model. Normalizing relational databases. Denormalization. Sourcing data from OLTP sources and cleansing.
Answers (1)