A technician is troubleshooting an employee laptop that has a wired network connectivity issue. The laptop can connect to the internet when used inside the office but cannot connect to the network when used in a research lab. The company uses DHCP in the office but does not use DHCP in the research lab. How can the technician address this issue? A. Cross-talk

B. 568A/568B mismatch

C. Tx/Rx reverse

D. Split pairs

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Computers & Technology

8 January, 14:30

A technician is troubleshooting an employee laptop that has a wired network connectivity issue. The laptop can connect to the internet when used inside the office but cannot connect to the network when used in a research lab. The company uses DHCP in the office but does not use DHCP in the research lab. How can the technician address this issue? A. Cross-talk

B. 568A/568B mismatch

C. Tx/Rx reverse

D. Split pairs

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Answers (1)

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Powers · Answer 1

By Tx/Rx reverse the technician can address this issue.

C. Tx/Rx reverse

Explanation:

Technician has to trouble the laptop, since the laptop is connected and got internet while is the network resources inside the office. But if he connects the same laptop in research lab end user is not connected

Following troubleshooting to made

1. Routing is done properly

2. Any packet dropping by using TRACE command in windows operating system.

Since DHCP is used in office, whereas same type is not used in research lab. End user can try TX/RX reverse cable to connect in the research laptop.