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5 October, 15:22

Which questions should you ask yourself in order to avoid frustration and inaccurate messages? check all that apply?

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  1. 5 October, 15:31
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    The questions that you should ask are:

    - What will happen if the receiver does not take action? (for example, inaccurate messages could cause business to lost a lot of its customers)

    - What action should the receiver take? (could either ignore it, ask for retraction, or choose to take a legal path)

    - What does the receiver need to know about this topic

    (after misinformation, a counter response must be made in order to repair our reputation)
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