Which of the following is especially important in resolving conflicts?

A. Active listening

B. Effective argument

C. Cultural diversity

D. Cultural traditions

Answer: Option (A). Active Listening.

Explanation: Active listening is an important skill in resolving conflicts. Active listening is a pertinent skill adopted in counseling, training, conflicts resolution. Active listening requires that the listener to fully concentrate, understand, respond and then remember what is being said, as it name implies it requires active concentration rather than just listening passively. It is a valuable communication skill that is strong and effective.

A or maybe B, but A seems most correct