Sally works at All About Tires. Sally's boss tells her that the new tires they received in the store will last for 60,000 miles and are effective in the snow. Sally is a new employee and does not know much about tires herself. Rebecca comes into the store to buy tires that will be long-lasting and will work well in the snow. Sally tells Rebecca to buy the new tires because they will last for 60,000 miles and are great in the snow. Rebecca buys the tires. The next week, there is a huge snowstorm and Rebecca's car goes into a skid and into a ditch because the tires are not good in the snow as Sally had stated. Rebecca asks for a refund. Will her money be returned to her:
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