Jones and Johnson, a law firm, is expanding to incorporate three conference rooms and two executive waiting lounges in its office. Which of the following dimensions of servicescape is the firm addressing?

Space layout and function

Explanation:

The three dimensions of servicescape include:

Ambient conditions: air quality, room temperature, smell, music, lighting, etc. Space layout and function: how equipment and furniture are laid out and arranged. Signs, symbols and artifacts: corporate logos, decoration styles (including color), signs, etc.