In some countries, maintenance of automobiles is not the norm. Cars are not repaired until they break down. Since the consumer is automatically angry with the manufacturer when something goes wrong with the car, repair and maintenance has become a concern of the various automobile manufacturers in this market. In which of the following components of the product component model would the management need to make improvements if problems such as the one above are to be solved?

a. Core component.

b. Functional component.

c. Packaging component.

d. Support services component.

e. Design component.

Question

Kristen Santiago

Business

2 November, 11:45

In some countries, maintenance of automobiles is not the norm. Cars are not repaired until they break down. Since the consumer is automatically angry with the manufacturer when something goes wrong with the car, repair and maintenance has become a concern of the various automobile manufacturers in this market. In which of the following components of the product component model would the management need to make improvements if problems such as the one above are to be solved?

a. Core component.

b. Functional component.

c. Packaging component.

d. Support services component.

e. Design component.

+2

Answers (1)

Know the Answer?

Lillian Delacruz · Answer 1

Answer: B

Explanation: Functional component because if a management is selling a car and things are breaking down after a costumer has received it, the functional team should triple check and make sure it's functional to sell.